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General
Arrival & Reservation
Activities
Wellness
Mobility Card
Seminars
Cuisine
Dogs
Rooms & Amenities
Are towels or bathrobes provided for the spa or gym when you check in?
Is there a digital check-in option?
How does check-in work if I arrive late in the evening?
Can I leave my luggage at the hotel before check-in or after check-out?
Can I check in early or check out late? Are there any additional charges?
What time do I need to check out by?
When does check-in start?
Can I buy a DaySpa voucher or give one as a gift?
Are there DaySpa packages with food, massage or drinks?
What services are included in the DaySpa?
Does the DaySpa stay have to be booked in advance?
What cancellation conditions apply to DaySpa reservations?
Which saunas are available at the LaschenskySpa?
Which products are used for the treatments?
Are there special offers for pregnant women?
Are couples' massages or partner treatments offered?
Are there any special signature treatments?
Do I have to book treatments at the LaschenskySpa in advance?
Can private celebrations such as weddings, christenings or birthdays also be planned?
Are cookery courses or workshops offered at the hotel?
Are packed lunches available?
Can I order special requests such as a birthday cake in advance?
Are themed evenings or culinary events organised?
Is there a wine list?
Are there special children's menus and highchairs?
Is there take-away or room service?
Can I also have breakfast as an external guest?
What are the breakfast times?
Is breakfast included in the room rate?
What are the opening hours of the restaurant, bar and terrace?
Are regional or seasonal products used?
Is breakfast offered à la carte or as a buffet?
Can I book half board?
Are there lactose-free and gluten-free options?
Are there vegetarian and vegan options?
Do I need a table reservation at the restaurant?
Is there a hotel restaurant?
Can I go to the LaschenskyBar in my bathrobe?
Is a visit to the sauna good for your health?
From what age are children allowed in the wellness area?
Can the wellness area be used on the day of arrival and departure?
Is the wellness area also open to external guests?
Are there separate areas for adults?
Can I hire swimwear?
Are bathrobes, towels and slippers included?
What spa treatments are on offer?
Are children allowed in the wellness area and are there age restrictions?
What is the water temperature in the pools?
What pools are there?
What are the opening hours for the wellness & sauna area?
What facilities does the wellness area include?
Can I use the fitness room as a local?
Are there personal trainers for individual support?
What are the opening hours of the fitness room?
What equipment does the fitness room have?
How long does a yoga session last?
Is yoga available all year round?
Can I spontaneously take part in a yoga class?
Where do the yoga sessions take place?
Do I need to bring a yoga mat?
Are there any viewpoints or winter panoramas nearby?
Are horse-drawn sleigh rides offered?
Are there ice skating rinks or ice rinks in the area?
Can sledges or toboggans be hired at the hotel?
Are there floodlit toboggan runs for evening rides?
Are there toboggan runs or natural toboggan runs nearby?
Do you offer guided winter walks or nature experiences?
Are there cleared winter hiking trails directly from the hotel?
Are there special trails for beginners?
Are there cross-country ski trails nearby?
Do you offer guided ski tours, freeride tours or snowshoe hikes?
Are there heated ski depots or drying rooms for ski boots?
Can skis or snowboards be safely stored in the hotel?
Are there ski rental shops nearby or directly at the hotel?
Are there discounts on ski passes for hotel guests?
Can ski passes be purchased directly at the hotel?
Is there a hotel shuttle to the ski area?
How far away is the nearest valley station?
Are there ski resorts near the hotel?
Is there veterinary care nearby?
Are there dog runs or dog parks in the neighbourhood?
Is there a dog shower or cleaning facilities in the hotel?
Are dog beds, blankets or bowls provided by the hotel?
Are there bathing areas for dogs in the region?
Are dogs allowed to stay alone in the room?
Do dogs have to be registered in advance when booking?
Are there any additional costs for the dog?
In which areas are dogs allowed?
Are dogs allowed in the hotel?
Are there any special winter offers or packages for guests?
Does the hotel offer gift vouchers?
Is there a doctor or pharmacy service nearby?
Is there a safe in the room?
Is there a laundry and ironing service?
Do I have to apply for the mobility card in advance?
How long is the mobility card valid for?
Is the mobility card included in the room rate?
What is the mobility card and how do I get it?
Do I get a mobility card at the hotel?
Can guests borrow clubs or equipment?
Is there a shuttle service from the hotel to the golf courses?
Are there golf courses for beginners in the region?
Can start times be booked through the hotel?
Are there partner offers or discounts for hotel guests?
How far away is the nearest golf course?
Are there golf courses near the hotel?
Are cycle maps or GPS tracks provided?
Are there charging stations for e-bikes in the area?
Are guided cycle tours offered?
Are there secure storage facilities for bicycles at the hotel?
Are there special mountain bike trails or downhill routes?
Are there any route recommendations for leisurely cycle tours?
Are there cycle paths or mountain bike trails nearby?
Are there any special viewpoints or photo spots in the area?
Are there huts or mountain pastures along the hiking trails?
Are guided hikes offered?
Are there challenging hiking routes for experienced mountaineers?
Which hikes are suitable for beginners?
What hiking trails are there in the neighbourhood?
Are there swimming lakes nearby?
Is there animation or evening entertainment?
Is there a bike hire service?
Are there guided hikes or excursions?
Are sports or leisure programmes offered?
Are there any excursion destinations that are also suitable in bad weather?
Is there a ski bus or shuttle to excursion destinations?
Can excursions be booked directly at the hotel?
Are there shopping facilities nearby?
What activities are possible in winter/summer?
Which sights in the region are a must-see?
What events or seasonal highlights are there in Salzburg?
Are there hiking, cycling or running tracks in the area?
Which sights in the region are recommended?
Are there public transport connections to the city centre?
How far is it to Salzburg's historic city centre?
Are there safe winter activities for young children?
Are there cycling paths that are suitable for children?
Are there pram or family-friendly hiking trails?
What leisure activities are there for children in the neighbourhood?
Are family rooms or suites offered?
Is there a children's club or childcare?
Are there enough parking spaces for seminar participants?
Are there seminar or company packages?
What catering can be provided for a seminar?
What technical equipment is available in the seminar rooms?
Which seminar rooms are available and for how many people are they suitable?
How often are the rooms cleaned?
Do you offer bedding for allergy sufferers?
Are the rooms equipped with heating or air conditioning?
Is there WLAN in the rooms?
Do the rooms have a balcony or terrace?
Are there any special offers or packages?
Are taxes included in the price?
Can I request a specific room or a specific location?
What cancellation conditions apply?
Do I have to pay a deposit?
Can I book without a credit card?
Which payment methods are accepted?
Does the hotel offer a shuttle service to/from the airport or railway station?
How do I get to the hotel by public transport?
Can I reserve a parking space in advance?
Are there e-charging stations on site?
Is there a car park on site?
Where exactly is the Laschenskyhof and what is the best way to get there?
Are the hotel and restaurant open all year?
Is the hotel barrier-free?
Are pets allowed?
What languages are spoken in the hotel?
Indulgence & comfort included
To the included services